Plugin doesn’t work anymore?

  • Resolved cristianandrei6

    (@cristianandrei6)


    1 year, 2 months ago

    Hello,

    The last 2 days with the plugin on the signup page have had 0 subscribers. I tested and the form doesn’t send subscribers to beehiiv anymore

    Is there a problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author arcbound

    (@arcbound)

    The plugin still works and is active. The only time that we have seen errors is when the publication ID and API key are incorrect. We recommend taking a look at those first to make sure everything is accurate on the backend of your site so that the subscribers list syncs up with your Beehiiv account. If it doesn’t work, let us know and we can do a deeper dive for you.

    Plugin Author arcbound

    (@arcbound)

    It’s also possible that you are using a V1 publication_id, while the plugin has been updated to support Beehiiv’s V2 API. You can find that in Beehiiv’s settings and change it to the updated V2 API publication_id to see if that helps resolve the issue.

    Plugin Author arcbound

    (@arcbound)

    We haven’t heard back from you about this issue, but please feel free to reach out if you have any more questions as we mark this resolved!

Viewing 3 replies - 1 through 3 (of 3 total)
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