• Resolved alexanderzvk

    (@alexanderzvk)


    Hello, i have the plugin on this store but it doesnt work, i dont know what to do, i tried to remove and download again but it keeps not working.

    Can someone help me please?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello?@alexanderzvk?,

    Greetings for the day!

    I’ve taken the time to review your site’s checkout page by adding a product to the cart and proceeding with the checkout process. It’s apparent that the Ajax call for data collection is functioning smoothly.

    To illustrate this, I’ve included a reference screenshot for your convenience:?Screenshot.

    The issue appears to be related to the CRON job, which has marked the data as abandoned orders. For guidance on resolving the issue of abandoned orders not being captured, I recommend checking out our comprehensive article on the matter: Abandoned Orders Not Capturing.

    I trust that this information proves valuable. Please don’t hesitate to reach out if you have any further questions or concerns.

    Best regards.

    Thread Starter alexanderzvk

    (@alexanderzvk)

    Hello,

    Thanks for the help my friend, that was really it, after I activated CRON directly on the files it worked, after running all over the internet looking for the resolution it worked

    thank you very much

    Plugin Support Aamir

    (@aamiribsf)

    Hello?@alexanderzvk?,

    You’re very welcome! I’m thrilled to hear that the solution worked for you. It’s great that you were persistent in finding a resolution, and I’m glad I could assist you in resolving the issue.

    I would appreciate if you could write us a review here.

    If you have any more questions or if there’s anything else I can help you with, feel free to open a new thread. Your satisfaction is our priority.

    Thank you in advance, and have a fantastic day!

    Best Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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