Plugin Doesn’t Accept My ID Credentials

  • Resolved ma3ry

    (@ma3ry)


    7 years, 6 months ago

    I have had an affiliate account with Amazon for 17 years but I cannot get the plugin to accept my credentials. I tried credentials using root, which didn’t work, so then I set up a second user with full permissions and tried again with new credentials, but that didn’t work either. In both cases I get error message:

    Error: Invalid Request (file_get_contents)
    Please check your Access Key ID and Secret Access Key for errors.

    Error: (CURL) AWS.InvalidAccount
    Your AccessKey Id is not registered for Product Advertising API. Please use the AccessKey Id obtained after registering at https://affiliate-program.amazon.com/gp/flex/advertising/api/sign-in.html.

    Debug says:

    Your site has the following server capabilities:

    allow_url_fopen: On
    allow_url_include: On
    CURL: Installed

    You can use fopen (file_get_contents) OR CURL for the API requests.

    Would appreciate your help. Website is https://ChristianGays.com
    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Mine worked fine on my wordpress site for 2 years , it stopped working now with exactly the same errors, please advise if anyone has a solution.

    • This reply was modified 7 years, 5 months ago by stellamaris5.

    @prophecy2040 hi Don, I have the same problem as the OP, I’ve also emailed you the debug key and uRL to the email provided in the plugin

    It literarily just stopped working on it’s own, not made any changes or added new plugins except of course WP/plugin updates.

    I also go a new root key and added that as a test but it can’t connect to Amazon…

    Any ideas?
    Many thanks in advance.

    • This reply was modified 7 years, 5 months ago by stellamaris5.
    sourabh71083

    (@sourabh71083)

    It’s gonna sound really silly, but all you have to do is click the Save button, and then click Test API. Worked for me.

    Don Fischer

    (@prophecy2040)

    Sometimes Amazon will deactivate your affiliate account if you have not had sales in several months. We have seen this a few times in the past few months. If they do de-activate the account for lack of sales, you can just re-apply and usually they re-approve it without incident.

    Other cases we have seen, is that Amazon will deactivate your root keys if they think they have been compromised. They usually send an email when they do, but those can get caught in a SPAM filter or go to an old email address on an account.

    The latter has happened to me personally a few times – probably because we do a lot of testing with the keys on other sites and they think someone got a hold of the keys.

    One last possible reason can be a change to the server. Hosting providers are always making updates to software and hardening installs for WordPress and other things – if they make a change that affects the CURL or fopen functionality, that can cause a problem with the plugin getting info from the API – and you would not had to have done anything yourself. This is also a common thing we see when there is a “Mystery” cause when the plugin functionality stops working.

    Warm regards,
    Don

    • This reply was modified 7 years ago by Don Fischer. Reason: left out key words in final paragraph
    • This reply was modified 7 years ago by Don Fischer. Reason: Grammar fix
Viewing 4 replies - 1 through 4 (of 4 total)
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