Plugin does not work on Mozilla Firefox and Explorer

Could you point me to a page where the ticker should be showing/scrolling?

It looks like you have javascript errors on your page that is most likely disabling the scrolling functionality of my plugin. Browsers act differently, so Chrome must not have an issue with these errors.

There are 3 of these I see when I open Firebug > Console in Firefox:

Error: Permission denied to access property 'toString'

I’m assuming these errors are what is causing your issues.

Ditty new ticker should appear at the top after the primary menu. With Chrome is everything ok, but with Mozilla and explorer not

thank you

Thanks! I think you just need to clear up your script error(s) that are occurring on your page. The ticker needs to use javascript to run, and having a script error ends up stopping other scripts from being able to run properly. I can’t really tell where it’s coming from otherwise I’d give you some advice on what file to adjust.

ok thankyou

just installed and activated but cant find how to get any further, cant find new ticker or add new? the Ditty Ticker is sitting in my Appearace<Widgets page what do i need to do? thanks

It should just be in your main side menu as “News Tickers”.

thank you for the quick response. There is nothing showing, maybe its because im using Mozille Firefox ??

ok I have found it! its actually on the top bar on the page, and under NEW ie where you can add pages and posts… its working v well and looks so great. thank you

It should be in the sidebar as well… The only reason it may not be is if you have another plugin that creates a custom post type and it specifically sets the menu position of the post type, which overwrites menu position of the News Ticker that does not get specifically placed at a certain position. I bet if you disable other plugins you’ll see it show up in the sidebar.

I am running the ticker on my test website.

https://www.myretailstore3.trevssite.com.

The ticker on page; Crafts Rooftop is showing the images much larger in IE11 and Firefox 32.0.3.

Any ideas?

Thanks.

Trevor Gordon.

I do not see a ticker anywhere on that page. Can you point me to a page that is running the ticker you are referring to?

https://www.myretailstore3.trevssite.com/crafts-rooftop/

There are images in the ticker.

4 rows including:

Indian food
International food
Beers
Bar(people)

All of these are appearing differently in different Browsers.

Larger in IE11 and Firefox 32.0.3
Smaller in Chrome and Safari and Opera.

Add this custom css to your News Tickers > Settings page:

.mtphr-dnt-grid-item img {
  width: 100%;
}