Plugin does not show the bar

  • Resolved adaobueno

    (@adaobueno)


    4 years ago

    I installed the plugin on an Elementor element, using the Stock Market Ticker and, unfortunately nothing appears on the bar, only the error message: This content is blocked. Please contact the site owner to correct the problem. How should I proceed?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Stockdio

    (@stockdio)

    Hi, we have never seen or been reported this issue before. Please contact us by email to info at stockdio dot com and provide us with further details, including the URL where you get this error. Our developers will work with you to determine what’s causing this issue.
    —
    Stockdio

    Plugin Author Stockdio

    (@stockdio)

    Hi, we have never seen or been reported this issue before. Please contact us by email to info at stockdio dot com and provide us with further details, including the URL where you get this error. Our developers will work with you to determine what’s causing this issue.
    —
    Stockdio

    Plugin Author Stockdio

    (@stockdio)

    Thank you for contacting us by email, as suggested previously. With your help, we have been able to determine that the issue was caused by another plugin you were using on your site, for Cookies and Content Security Policy, which was preventing the Stockdio content to display. Once you configured this plugin properly, the Stockdio ticker works perfectly now.

    Hopefully, this information may help other users in the future.
    —
    Stockdio

Viewing 3 replies - 1 through 3 (of 3 total)
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