• Resolved jrgndwvr

    (@jrgndwvr)


    I’m building a website and I used this plugin to do some calculations for a product and it all worked like a charm.
    We’re still working on the website but this morning we did some last tests and it looked like everything was ok.
    But then all of a sudden we noticed that the calculations stopped working … I tried everything I could to find the bug, but I can’t find it.

    I disabled all plugins
    Reinstalled the plugin
    Tried to create a new product

    Nothing helps.

    What can be the problem? And how can I solve this?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author moomooagency

    (@moomooagency)

    What do you mean by “calculations stopped working”? What exactly, please clarify. Thanks!

    Thread Starter jrgndwvr

    (@jrgndwvr)

    I will try to explain it with en example:

    This is a test page: https://vocaldrawings.com/product/test/

    – Product with variations: variation 1 costs 20€, variation 2 costs 40€
    – Then also two other options: option “één” = Rate value “1”, option “twee” = Rate value “2”

    The formula is variationprice * Rate.

    When you choose a variation and/or select one of the other options the price should adjust. For example: second variation with 2nd option should make a total of 80. It doesn’t. It keeps showing the “minimal price” (i’ve used “15” as minimal price)

    This is only a test product. There is also another product in the shop that is an example for all other products we will put in the shop. The calculations we do there all worked perfectly until all of a sudden … It stopped.

    Thread Starter jrgndwvr

    (@jrgndwvr)

    (I can give you admin access if you want to take a look.)

    Plugin Author moomooagency

    (@moomooagency)

    So, the calculation works, but you don’t get what you want – it is called a misconfiguration. You just have to configure it properly.

    Also, you may have overwritten your config from another product. Please, read the documentation, section Data Structure.

    Thread Starter jrgndwvr

    (@jrgndwvr)

    Well, it doesn’t work. That’s the whole point.
    Without any changes made all of a sudden it stopped working …

    I will check the documentation again.

    Thanks.

    Plugin Author moomooagency

    (@moomooagency)

    You are not the first person who is telling me exactly same words. But in 100% cases the configs were overwritten unnoticed some time before the day “everything is broken suddenly”.

    Thread Starter jrgndwvr

    (@jrgndwvr)

    I believe you ??

    But I have no clue what configs could be overwritten …

    Plugin Author moomooagency

    (@moomooagency)

    Probably those configs which do not work anymore are overwritten. Please, check the documentation, section Data Structure. Check each option: create a new of the same type, sync with ‘duplicate’, check for differences. This way you will find which are differ.

    Thread Starter jrgndwvr

    (@jrgndwvr)

    I have checked all settings …

    Can I email you to take a look? I’m willing to pay for your services, that’s not a problem.

    Plugin Author moomooagency

    (@moomooagency)

    Of course, use [email protected]

    Thread Starter jrgndwvr

    (@jrgndwvr)

    I’m preparing an e-mail but I have one last question

    The product is my example has two variations.
    In my formula, can I use “{uni_cpo_price}” to get the price?
    Or do I have to use another variable to get the price of the chosen variation?

    Like I can remember I used “{uni_cpo_price}” before (and it worked) but because of the fact that I changed en tried so much I’m not sure any more about this …

    So is “{uni_cpo_price}” the correct variable or not?

    Thanks!

    Plugin Author moomooagency

    (@moomooagency)

    No, you cannot use ‘{uni_cpo_price}’ var.

    Thread Starter jrgndwvr

    (@jrgndwvr)

    Heh? Now my brain is boiling … ??
    I was almost 100% sure that I used this variable before?!

    So … what should I use then?? Is there a variable for variations?

    Plugin Author moomooagency

    (@moomooagency)

    I don’t know what are ‘variations’.

    Thread Starter jrgndwvr

    (@jrgndwvr)

    Euh … Well … That’s just a standard feature in WooCommerce:

    https://docs.woocommerce.com/document/variable-product/

    The products that we are selling are drawings. People can download them after they purchased it.

    Each drawing has 2 variations: one WITH copyright sign on it and one WITHOUT copyright sign on it.
    WITH copyright sign it costs 17,7 euro, WITHOUT copyright sign it’s 35,4 euro.

    It is important that people choose first what type of drawing that they want: With or Without copyright sign. Reason why it is important is because of the fact that at the end they have to download the version of the drawing that they want.

    Not sure if I’m explaining it understandable?

Viewing 15 replies - 1 through 15 (of 16 total)
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