Plugin dissaperas after activation

  • Resolved nossfloda

    (@nossfloda)


    1 month, 1 week ago

    Hi

    After activation it disappears from the Plugins list. If I go to the repository it is marked as Active but can’t find it anywhere, not in plugins, nor any menu alternative.

    Have disabled it via SFTP for now.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sai Sanjay G

    (@saisanjayg)

    Hey,

    This can happen only on the Cloudways site, where we offer Bot Protection. The plugin is automatically renamed to “Bot Protection” across all Cloudways sites.

    To revert the plugin name or branding back to MalCare, you can disable Bot Protection from the Cloudways dashboard.

    If you have any more questions feel free to write to us at support[@]malcare[.]com

    Thread Starter nossfloda

    (@nossfloda)

    Ah, ok. Yep, it is Cloudways.

    Cheers

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