Plugin Disappears/Deleted

  • Resolved gracemorris

    (@gracemorris)


    6 years, 6 months ago

    Twice I’ve had Yoast deleted and I have no idea what is causing the problem. All the other plugins I need in order for the site to function the way I need it to on a daily basis so I can’t really do process of eliminiation to see if another plugin is causing problem. I’ve seen the other threads about Yoast getting deleted but the only solution is how to get it installed again. Do we have any more information other than that?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support devnihil

    (@devnihil)

    @gracemorris We haven’t had any bug reports regarding the removal of the plugin, so it is more than likely being caused by another plugin. We understand if you aren’t able to disable plugins on the site as it would affect user experience, and we have a guide on how to check for possible conflicts causing the removal using a plugin here so as not to affect the live site here:
    https://kb.yoast.com/kb/how-to-check-for-plugin-conflicts/#conflict-check

    Hi there,

    I’m having exactly the same issue. I installed the Health Check plugin as per these instructions (https://kb.yoast.com/kb/how-to-check-for-plugin-conflicts/#yoast-only) and even when no other plugins are activated, I’m getting the same error as OP.

    Please help! For now we will revert to the old version of the plugin.

    Thanks.

    Plugin Support Jerlyn

    (@jerparx)

    We are not certain what caused the plugin to disappear in your Plugins list. We did encounter the same issue from a different customer but it was because of his server memory limit. We cannot say that it’s the same case for you but you might want to check with your hosting provider and inquire about it.

    Plugin Support Jerlyn

    (@jerparx)

    Closing due to lack of activity.

Viewing 4 replies - 1 through 4 (of 4 total)
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