Plugin disappeared and so have forms

  • Resolved bruceleone

    (@bruceleone)


    4 years ago

    I just checked my site to modify a form. Not only its the plugin missing, but my forms are also. Plugin access is available from the DIVI header bar. It shows that I have never created a form. But the forms are still working on the live site. I am really scratching my head on this one!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter bruceleone

    (@bruceleone)

    This is all okay now. I use Flywheel for hosting and they had flagged some of your files, but then reviewed and all is back to normal.

    Sorry for the inconvenience! All is good!

    Below is the transcript from the Flywheel tech:

    Jake (Flywheel Support)
Mar 1, 2021, 11:53 AM CST

Hey Bruce,

We've just completed our malware reviewal processes, and the suspicious files that were flagged earlier ended up being false positives. Meaning that the site is malware-free at this time.

The WPForms Lite plugin on the site had code that was being flagged as suspicious by our malware scanner, but it ended up being legitimate.

If you have any other questions, just let us know!

Jake
    Prashant Rai

    (@prashantrai)

    Hello @bruceleone,

    I’m glad to hear you got that sorted, and thank you for taking the time to let us know.

    If you have any other questions, please feel welcome to reach out! ??

    Thread Starter bruceleone

    (@bruceleone)

    No problems. I sincerely apologize…I was upset with Flywheel for blowing up my site because they thought there was an issue with your plugin…YOUR PLUGIN WAS PERFECTLY FINE! Have a great day and thanks for the great plugin!

    Prashant Rai

    (@prashantrai)

    Hello @bruceleone,

    Thank you for taking the time to share your feedback and review!

    We hope you continue to have an awesome experience using WPForms.

    Enjoy! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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