Plugin deleted on update

  • Resolved TMTRT

    (@triciamtrt)


    6 years ago

    Hello – I was using Happy Forms 1.7.1 and WP 5.1. When I updated to 1.7.2, the plugin disappeared completely from my site. I’ve restored the site and now so can’t see the message that was left – something about a file not found. I’m also back to 1.6.22.

    Any help appreciated! I installed Happy Forms direct from WordPress plugins. Don’t want to update the other three sites until I figure out what’s going wrong.

    Thanks!

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  • thethemefoundry

    (@thethemefoundry)

    Hey there, @triciamtrt!

    That’s quite odd, we haven’t heard of this yet and we can’t replicate your issue. Would you try updating again, or manually install it? This sounds like something went wrong while your server unzipped the update (which can happen, sometimes).

    Let us know your discoveries!

    Thread Starter TMTRT

    (@triciamtrt)

    Nothing blew up this time. Must have been a glitch. Thanks for your swift response and thank goodness for backup and restore utilities. Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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