Plugin crash.it my backend at all

Hey there photokulinar,

Hope you’re well today ??

Are you not being able to log in to your admin or you’re getting white screen once you log in?

Also this is most likely related to a theme/plugin conflict. In order to troubleshoot this further would you mind testing for conflicts by using default WordPress theme like Twenty Fifteen and deactivating all other plugins as displayed in the following flowchart to know which theme/plugin is conflicting if any.

https://premium.wpmudev.org/wp-content/uploads/2013/12/Support-Process-Support-Process.png

Please let me know if you find anything.

Best regards,
Bojan

Hello, Bojan.

After some experiments, its my theme, I think. Sorry, cant change theme, your plugin is uninstalled.

Could you tell us the theme at least, and/or the fatal error entry from your error log so we can make sure this doesn’t happen to anyone else please?

You seem to be using Indeziner paperwall theme, I tried the version 1.0, It worked properly with the Smush plugin active.

Can you check the debug log, and tell us what is triggering the error, as it might help us out to fix the issue for other members too.

Thanks

It crashes my sites too:

/wp-content/plugins/wp-smush-pro//extras/free-dashboard/module.php): failed to open stream: No such file or directory in /wp-content/plugins/wp-smushit/wp-smush.php on line 861, referer: https://www.blahblah.com/wp-admin/update-core.php?action=do-plugin-upgrade

I’m automatically upgrading, and I believe I even did a manual upgrade. No issues before this version. Looks like maybe you have an extra / in your code?

I am using pro version on my sites too. I see that you put that in another request on the same subject.

Thanks, it appears the error is caused by you having both versions installed. Please delete the /wp-content/plugins/wp-smushit/ version and just activate the pro one. They are technically almost 99% identical, just different folder names.

We will look at fixing that potential conflict.