Plugin crashing my site

  • Resolved katemegill

    (@katemegill)


    7 years, 5 months ago

    I have not updated your plugin, but today when I checked my site, it would open and then immediately go blank while trying to reach statcounter.com. I turned off the plugin from the back end and my site is now available again.

    I love statcounter (it is much easier to use than Google Analytics, I find) but I can’t turn it on again until this bug gets fixed. I can’t have my site unavailable.

    I’d love to hear that this gets fixed!

    The page I need help with: [log in to see the link]

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  • Hi,

    Thanks for your message.

    To be clear are you saying when the StatCounter plugin is enabled your site does not load at all?

    [ Signature deleted ]

    • This reply was modified 5 years, 4 months ago by Jan Dembowski.
    Thread Starter katemegill

    (@katemegill)

    Yes, when statcounter is enabled, the site opens for a split second and then PROMPTLY goes blank and won’t open again at all.

    Thanks for checking into this.
    Kate

Viewing 2 replies - 1 through 2 (of 2 total)
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