Plugin crashes site, cannot connect database

  • Resolved raymond621

    (@raymond621)


    1 year, 11 months ago

    Hi Support

    I have notificationx installed for many months. Recently, I noticed the plugin is causing my site to run very slow. I turned off each plugin and tested that the root cause is with this plugin. Does this plugin currently have issues with the recent woocommerce /wordpress update?

    My site takes more than 40 seconds to load and admin dashboard is extremely slow, often connection error with database

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @raymond621,

    I am really sorry to hear about this inconvenience caused.

    This is quite strange! We have almost 30k+ active users and I didn’t hear of any issues like this. But It would be really appreciable if you please share your website URL and the version of NotificationX you’re using now. So that I can check this issue more deeply and let you know the solution soon.

    Thank you

    Hello @raymond621,


    Greetings. Hope you are doing well.


    I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not. Please let us know. I wish you a good day.


    Thank you

    Hi @raymond621,

    We haven’t heard back from you in a long time. So, I am assuming your issue has been resolved. I am resolving this topic.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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