plugin could not be activated – fatal error

  • Resolved nanoplugins

    (@nanoplugins)


    5 years, 11 months ago

    Hi,

    i am getting this error when trying to activate this plugin :

    Plugin could not be activated because it triggered a fatal error.

    Fatal error: Class ‘Self’ not found in /home3/folder1/public_html/mysite.com/wp-content/plugins/echo-knowledge-base/includes/class-epkb-utilities.php on line 1192

    What could be the problem and how to fix it? Was working fine but just few hours back started acting up.

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author echoplugins

    (@echoplugins)

    Hi

    We are releasing a new version(4.4.1) please update your website, this maybe related to an older version of PHP and if you need further assistance please open up a support ticket on our website.

    Please note: These forums are not monitored regularly and don’t provide the tools for us to support you better.

    If you require further assistance please open a support ticket on our contact form at
    https://www.echoknowledgebase.com/contact-us/

    Thank you,
    Dave

    Thread Starter nanoplugins

    (@nanoplugins)

    yup 4.1 update did the trick. thanks for that.

Viewing 2 replies - 1 through 2 (of 2 total)
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