Plugin could not be activated because it triggered a fatal error

  • Resolved indiastartup360

    (@indiastartup360)


    2 years, 4 months ago

    Plugin could not be activated because it triggered a fatal error.

    Warning: require(/home/admin/web/is360expo.com/public_html/wp-content/plugins/retainful-next-order-coupon-for-woocommerce/vendor/composer/platform_check.php): failed to open stream: No such file or directory in /home/admin/web/is360expo.com/public_html/wp-content/plugins/retainful-next-order-coupon-for-woocommerce/vendor/composer/autoload_real.php on line 25

Fatal error: require(): Failed opening required '/home/admin/web/is360expo.com/public_html/wp-content/plugins/retainful-next-order-coupon-for-woocommerce/vendor/composer/platform_check.php' (include_path='.:/usr/share/php') in /home/admin/web/is360expo.com/public_html/wp-content/plugins/retainful-next-order-coupon-for-woocommerce/vendor/composer/autoload_real.php on line 25

    When I reactivate this plugin, it’s showing this red message and I am not able to activate this plugin.

    Please help me to activate this plugin.

    Thank you in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author retainful

    (@retainful)

    Hi

    Thank you for reaching out.
    We had a missing composer file when we committed today’s update… But then this was rectified within minutes… Just deleting and re-installing the plugin will resolve the issue.
    For better clarity, we have also released a new version. So just update to the new version and activate. That should help ??

    Please reach out to us via our support chat at https://www.retainful.com/support if you face any further difficulties. Happy to assist

    Team Retainful.

    Thread Starter indiastartup360

    (@indiastartup360)

    Yes, I have updated the plugin and reactivated. The error is gone.

    Thank you so much for the new version:)

Viewing 2 replies - 1 through 2 (of 2 total)
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