Plugin could not be activated because it triggered a fatal error.

  • Resolved workconduitmktg

    (@workconduitmktg)


    4 years, 2 months ago

    Hi,

    We have installed the latest klaviyo Plugin 2.3.0 on wordpress woocommerce, When we try to enable Plugin throwing error. Could you please help us.

    ERROR:
    Plugin could not be activated because it triggered a fatal error.Fatal error: Cannot redeclare add_composite_products_cart() (previously declared in /home/pr0lonfmd5/public_html/wp-content/plugins/bronto_woocommerce/includes/wcb-cart-functions.php:18) in /home/pr0lonfmd5/public_html/wp-content/plugins/klaviyo/includes/wck-cart-functions.php on line 38

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author klaviyo

    (@klaviyo)

    Hi @workconduitmktg

    Apologies for the inconvenience. If you upgrade to version 2.3.1 this issue is taken care of.

    Best,
    Klaviyo

    Plugin Author klaviyo

    (@klaviyo)

    Hi @workconduitmktg

    Sorry for the confusion, this issue is unrelated to the fix released in version 2.3.1. It appears you’re using the Bronto plugin in addition to Klaviyo’s. They have defined the same function (add_composite_products_cart) which is causing the conflict. If you’re no longer using the Bronto plugin I’d recommend disabling it and the error will go away and you’ll have full access to the Klaviyo plugin functionalities.

    Best,
    Klaviyo

    Thread Starter workconduitmktg

    (@workconduitmktg)

    HI @klaviyo

    It’s is working after disabling Bronto plugin.
    Thanks you for providing a fix.

    Best,
    Venkat

Viewing 3 replies - 1 through 3 (of 3 total)
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