Plugin could not be activated

Hello @magick207,

Receiving a “fatal error” message upon plugin activation typically indicates a conflict or issue within your WordPress environment. Here’s a structured approach to troubleshooting:

1. Ensure Plugin is Updated: Start by making sure you have the latest version of the plugin. Sometimes, issues arise from using outdated versions. If unsure, reinstall the plugin to get the most current version.
2. Deactivate Other Plugins: Conflicts with other plugins are common sources of errors. Temporarily deactivate all other plugins and try activating this one again. If the issue resolves, reactivate the others one by one to identify the culprit.
3. Switch Themes: Occasionally, themes can cause conflicts. Temporarily switch to a default WordPress theme (like Twenty Twenty-One) and attempt to activate the plugin.
4. Enable WP_DEBUG: If the problem persists and you’re comfortable with more technical steps, enable WP_DEBUG in your wp-config.php file. This will display any specific errors that can help diagnose the issue. Remember, WP_DEBUG mode should be used temporarily as it may expose sensitive information.

These steps often resolve common issues. If you continue to face problems, it might be worth reaching out to the plugin’s support team for more detailed assistance.

Best of luck, and let us know how it goes!

Hello, thank you for your reply and sorry for the delay in responding. I tried again and I was able to activate the plugin, but when I try to open the setting page I see a blank page.
I have also tried to deactivate all other plugins and switch to the default WordPress theme, but I have the same result.

Can you help me? Thank you again.

Hi @magick207,

It’s strange that the isssue persists even with a default WordPress theme and the Jetpack Boost plugin only active. Could you please provide the URL of your site? If you’d prefer to keep it private, no worries—feel free to use our contact form to share the details securely.

Thank you!

Hi there!

Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!