Plugin cost me ￡60,000

  • Avoid this plugin like the plague!!

    I purchased the following plugin a few weeks ago and ran a prize draw at the weekend.

    https://woocommerce.com/products/lottery-for-woocommerce/

    The draw was for a ￡600 product and we sold 100 tickets for ￡5 each

    This evening, we performed a live draw on facebook for the winner.

    When we selected the winner in the software, instead of emailing just the winner it emailed EVERYONE telling them they had WON!!!

    I’ve now got dozens of ticket holders demanding their prize and a lot of very unhappy customers.

    Have contacted the developer (FantasticPlugins) not so fantastic more like and woocommerce but have not received a reply. THIS IS URGENT and could have huge consequences.

    My advice is if you have this plugin REMOVE IT IMMEDIATELY. it shouldn’t even be available to purchase!!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter mdj101

    (@mdj101)

    To rub salt in the wounds. I just set up a test prize draw.

    Picked a winner and it sent the winning email to not only the people in the test draw, but all the customers from the original, totally unrelated / connected draw!!

    This plugin is an absolute JOKE!

    Moderator Yui

    (@fierevere)

    永子

    Since that is a commercial theme or plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    [support link] https://fantasticplugins.com/support/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    This forum section is for WooCommerce plugin, you’re complaining about paid 3rd party addon for it.

Viewing 2 replies - 1 through 2 (of 2 total)
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