[Plugin: Contact Form 7] Mail (2) partial issue

  • Like many before me, I am having trouble making Mail (2) work properly. I have searched many responses, and tried all the ways to fix it. The main ‘Mail’ works totally fine, and all other aspects of the form (which I’ve used for a couple years).
    https://www.bapt.org.uk/membership/join-bapt

    It *did send once* – my BCC did come to my development inbox. But the recipient in the ‘To’ field never receives it. Can no longer remember which configuration got that far.

    I currently have to: [your-email] and From: [[email protected]]
    Also reply-to: [email protected]
    cc: [your-email]
    bcc: [email protected]

    I have previously tried To with and without the name tags, and From with and without the name tags, and also From with and without the [square brackets], after various suggestions in past posts.

    I thought it worked last year (Frontier theme) but perhaps I’m wrong. Has any work been done on fixing this? I have latest version of WP and latest version of Contact Form 7 (just updated in hopes that it would help, but it didn’t). Currently using Evolve child theme, but that is recent, it didn’t work when it was just Evolve, either.

    My temporary work-around may have to be combining the content and recipients of Mail (2) all into the main email. But not ideal. Possibly Mail (2) would work better as the admin data (because of email addresses that are not tags), and main mail as the confirmation email. That might work, as the BCC works

    Thanks for any insights, folks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter licoricetwist

    (@licoricetwist)

    With further testing, I find I am unable to use
    [first-name] [last-name] <[your-email]>
    in ANY field other than the From: field on the MAIN email form.

    If I use it in any other field (on the main form or Mail (2), including cc: or bcc: I get a red error message that it failed to send – AND YET I receive a copy to my domain email in the To: field, and the ‘reply-to’ also works.

    Thread Starter licoricetwist

    (@licoricetwist)

    If I use this format exactly (on the main Mail Additional Headers) as shown in Contact Form 7 help…

    I get the error ‘has not been sent’ – but yet it *sort of* works, I receive the main admin email to admin addresses only (even though cc to [your-email]). And the proper Mail (2) goes to tech only via cc, NOT the end user as it should (though the right user email shows in the email heaader that arrives, so it has been accurately parsed)). ??

    But if I DON’T put the CC [your-email] in the Mail header, the Mail (2) email does not arrive at all, even in tech. And there is no error message, only a ‘successfully sent’ message on screen.

    What is going on? Here is a picture of my header fields.

Viewing 2 replies - 1 through 2 (of 2 total)
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