Plugin conflicts with theme Product Video

Your problem is complicated to fix without access. Can you knock our support from our website with access?

https://prnt.sc/p9jIOVv7urit

Done

Can you give me the ticket id?

Hi Rashid, I never received an email with ticket id. But I just check my spam, and there is a correspondence from your team.

“Hi Arpit.kumar,

?Video feature available on PRO version, you can check this documentation:?https://www.radiustheme.com/docs/variation-gallery/add-images-videos-in-product/add-video/“

I think the team misunderstood what I was saying. As stated above, the plugin restricts & overrides theme’s video playback capabilities.

I have the title for the ticket raised “Plugin conflicts with theme Product Video, Bug Report”. That would probably help in tracking down the details?

If it doesn’t, please ping me. Will create a new ticker with login details

I can understand you are talking about this button:

https://prnt.sc/E72M_C-zeOkG

If the button missed after install this plugin. Then i cant do anythong.

But i can suggest you to contect your developer and assaign your button another woocommearce hooks.

Or you can use video as our team is saying.

Thank you.