Plugin conflicts with Facebook pixel

  • Resolved zzbeck

    (@zzbeck)


    7 years ago

    Hello!

    Today I noticed an issue. When Enhanced Ecommerce Google Analytics is active, my Facebook “ViewContent” event doesn’t fire correctly.

    If I deactivate Enhanced Ecommerce Google Analytics the pixel event fires just fine.

    Is this something that is fixable?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Conversios

    (@tatvic)

    Hi,

    Thank you for contacting us!

    Ideally, it should work but we’ll definitely help you with this but for that first, we request you to share your Store URL (with our plugin installed).

    Hope to hear you soon!

    Thanks & Regards,

    Thread Starter zzbeck

    (@zzbeck)

    Sure, here: https://eviila.dk

    Plugin Author Conversios

    (@tatvic)

    Hi,

    Thank you for sharing details!

    We did a quick look of your store & found that everything is working fine with our plugin & facebook pixel (screenshot).

    Additionally, you have implemented UA script manually in your store but now we are using gtag.js tracking in our plugin so read the FAQs carefully.

    Hope this helps!

    Thanks & Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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