Plugin conflict with WC Marketplace

  • Resolved alphaifel

    (@alphaifel)


    4 years, 9 months ago

    Hello,

    After I activate the plugin the question and answer tab didn’t show up.
    And I have check, it conflict with WC marketplace plugin

    could you fix it?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,
    hope you are doing well! ??

    We have been checking your product page and seem that you have also installed another Question and Answer plugin, maybe they are in conflict.

    Could you deactivate it and check if the problem is solved?

    If not, please, try to deactivate all plugins, leaving only WooCommerce and YITH Question and Answer active, and see if the problem is solved. If so, try to activate them again, one by one, to see which one causes the issue.

    If the problem isn’t caused by a plugin, try to activate the default theme Twenty Sixteen and see if you have the same issue.

    Also, if you have customized some files in your theme, please try with a fresh installation without any customization.

    Please try this solution and let us know any news, please.

    Have a nice day!

    Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    We hope you’re doing well ??

    We are setting this topic to solved for now as we have no more news from you, but please feel free to open a new one at any time to receive additional support on this issue.

    Have a good day.

Viewing 2 replies - 1 through 2 (of 2 total)
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