• Resolved mokmo

    (@mokmo)


    Hello,

    I admire your plugin. But I have an issue that makes a conflict with one of a theme core plugins. STM configurations and License manager plugin which I need to implement in my theme.

    Please advise what we can do to make it work as there is some sort of conflict happening and STM configurations disables the license plugin data in the product page in backend.

    Awaiting your kind reply as soon as you can ??

    Thank you.
    Mohamed

Viewing 4 replies - 1 through 4 (of 4 total)
  • @mokmo

    thank you for your message and for using my plugin.

    I am going to need a lot more information to be able to reproduce the error. Please fill out the following form:

    https://github.com/drazenbebic/license-manager-for-woocommerce/blob/master/.github/ISSUE_TEMPLATE/bug_report.md

    And post your reply here.

    Thread Starter mokmo

    (@mokmo)

    Describe the bug A clear and concise description of what the bug is.

    Since we first used your great plugin, STM configurations plugin that allows theme options for Elab theme was making your plugin not function, meaning whenever we add data in product, the data doesn’t get saved therefore user who buys product doesn’t receive license..

    If we disable the plugiin STM configurations like we have now on the website, your plugin works flawlessly but we lose access to the theme functions..

    So the bug isn’t related to a device or such..

    I asked theme support but they advised to ask you first and if thee problem is iin their plugin, they will fix but we just have to see first from your side.. How can we confirm that or maybe fix it ?

    @mokmo

    Sorry for the late reply.

    Okay, where can I download this plugin and theme so that I can take recreate the problem on my end?

    Marked as resolved due to inactivity.

Viewing 4 replies - 1 through 4 (of 4 total)
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