Plugin conflict with theme

  • Resolved matiqq

    (@matiqq)


    5 months, 3 weeks ago

    Hello!

    I really like your plugin, but I have one problem with it, it has to do with the offer conflict with the pull-out shopping cart. Everything is set up as it should be, and when the customer at checkout indicates that he wants to add a product to the order, the shopping cart (actually an empty shopping cart page) slides out from the right side. You have to close that ejected shopping cart every time. I am using the Astra theme. This is probably due to the fact that any change in the shopping cart causes the cart to slide out. Is there any solution so that using the upsell does not cause the cart to slide out?

    After using the offer, a empty shopping cart slides out: https://imgur.com/a/FVDlyyQ

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Thank you for using our plugin

    As per your query we think this maybe due to theme or some CSS which is overriding to the offers, that is causing to show or conflicting with the plugin

    So we would recommend to change the theme or if this is not possible email or connect with the support team, we will configure this and provide you some code as solution, than it will work for sure

    Regards,

    Thread Starter matiqq

    (@matiqq)

    Hello @wpswings,

    Thank you for the information. Unfortunately the problem is still current. I am trying to solve it with the theme support, but it is not so easy…. Changing the theme is not possible in my case. Are you able to help me with personalized code? How about I give you a link to the topic I started?

    Best regards

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    Yes we will help you for this, Please email us or connect to support team we will make sure to fix this for you

    Thank you

    Thread Starter matiqq

    (@matiqq)

    Ok, thank you. I sent the request through the “Submit Your Query” form.

    Best regards

    Plugin Author WP Swings

    (@wpswings)

    Hello,

    Ok sure, we will check and get back to you

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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