• Hello,

    I have been having an issue with a site where WooCommerce vendors can’t upload their profile banner image because it gives the error: You are not allowed to attach files.

    We found turning the One User Avatar plugin fixes this issue.

    So why is this avatar plugin affecting other aspects of the website like our Dokan Marketplace?

    The site uses One User Avatar so customers can select a profile photo from their WooCommerce account page.

    The site uses WooCommerce + Dokan to create a vendor marketplace.

    I can provide access or create a staging site if you want to login and explore.

    Here’s a Loom video to demonstrate the issue and show that it’s fixed when One User Avatar is turned off.

    Please advise.

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