Plugin Conflict but random

  • Resolved NIWO

    (@niwo)


    1 year, 3 months ago

    I have no idea what plugin is causing this issue.
    I’ve tried to activate and deactivate plugins in random order and there is no pattern to spot the conflict.

    The issue is, that the payment methods are not being displayed. Only CreditCard is available.
    Logged in admin is able to see all payment methods.
    Guests are not able to see.

    How to debug?
    Is this a known issue?

    Regards

    • This topic was modified 1 year, 3 months ago by NIWO.
    • This topic was modified 1 year, 3 months ago by NIWO.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Payment Plugins

    (@mrclayton)

    Hi @niwo

    Logged in admin is able to see all payment methods.

    That’s your first clue that a plugin that you have active is filtering payment methods based on the user’s permissions.

    Is this a known issue?

    No, this behavior isn’t being caused by the Stripe plugin. If you search the forums you will find this is common, where 3rd party plugins filter payment methods based on certain conditions. For example, if you’re using a currency switcher plugin, make sure you’re registering the payment methods with your currency switcher plugin.

    You will need to review your active plugin settings and find the option that’s causing the payment methods to be filtered.

    You also have many Javascript errors on your checkout page which will almost certain affect the checkout process.

    Uncaught ReferenceError: add_filter is not defined
    at ?code-snippets-js-snippets=head&ver=9:1:1

    If you’re using a cache plugin, make sure you add js.stripe.com to the exclusion list so it’s not async or deferred.

    Kind Regards

    Thread Starter NIWO

    (@niwo)

    I could fix it, by changing how my cookie consent tool is dealing with javascript.

    Thank you very much for the hint.

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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