Plugin Conflict Affecting WP Forms and Icon Fonts

  • Resolved xninedesign

    (@x9design)


    1 month, 2 weeks ago

    Hello,

    I’ve encountered an issue with a plugin on my WordPress site that was causing a conflict with the WP Forms plugin scripts. Additionally, the plugin modifies the URL for custom icon fonts, resulting in the icons not being displayed properly on the site. There are related errors messages appearing in the browser console. I noticed that the problem with WP Forms scripts occurs on the first page load when the page is not stored in the browser cache. When I click on any homepage link, all errors related to WP Forms no longer appear in the DevTools console.

    Initially, I was using the plugin on my production instance of WordPress, but due to these issues, I disabled and removed the plugin from the production environment. Currently, I’m testing the plugin on a development instance, where I’ve created an admin account to assist the support team in analyzing the situation.

    If more information is needed, I’m to disposal.

    Best regards
    Chris

    • This topic was modified 1 month, 2 weeks ago by xninedesign.
    • This topic was modified 1 month, 2 weeks ago by xninedesign.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter xninedesign

    (@x9design)

    From some reason site linked above had a Critical error so if you have reached a page with that error, now all is fine, and dev.waterblock.eu works.

    Plugin Support Nikita Anisimov

    (@nikitaanisimov)

    Hi @x9design ,

    It seems like your website scripts are facing issues when delayed. Please, choose the solution based on your needs from the below 3 options:?

    1. You can locate the conflicting JS files / scripts and exclude them from 10Web Booster using this guide.?
    2. You can exclude the plugin responsible for the section. For example, if the gallery of the website is not loading, excluding the gallery plugin should solve the issue. Please, check the Fixing issues with plugins/themes/services section of this guide.?
    3. You can simply disable the JavaScript Delay option from the Website Booster > Settings section. You can find more information about the Settings of 10Web Booster in this guide.?
      ?

    Before checking the results, please, make sure to clear Plugin cache from the Settings section
    Please keep us posted on your progress!

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