• Resolved Juggy69

    (@juggy69)


    Hello,

    With The Events Calendar enabled there is a javascript error on this plugin https://diviengine.com/product/divi-mobile/ in the theme customiser, with the The Events Calendar disbaled there is no Javasript issue.

    I am also in contact with the Divi Engine Dev

    I submitted a ticket via The Events Calendar plugin website with all details and images to then 2-4 hrs later get an automated email asking to post here

    Cheers

    Juggy

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Chika Ibeneme

    (@chikaibeneme)

    Hi there,

    Thanks for reaching out.

    Can you reach out to the our helpdesk via our site and ask for Chika, please? I’ll get the support ticket and assist you as best we can.

    In the ticket, can you provide me with the following information, please?

    – The error that you’re seeing
    – Your system information:
    Please go to Events > Help, there you will see a big black box halfway down the page.
    Above the box there is a button saying ‘Copy to Clipboard’. Click that and then paste it in a reply. Thanks a lot for this!

    Thread Starter Juggy69

    (@juggy69)

    Hi Chika,

    I already submitted a ticket, and the auto response said to post here, I had a reply wanting a license key for support or to post here by a coleague.

    I have replied again to that coleague and copy and pasted your coments ??

    Thread Starter Juggy69

    (@juggy69)

    Hi Chika,

    This may be the ticket ref?

    [QHJ-HWKTR-830]

    Plugin Support Chika Ibeneme

    (@chikaibeneme)

    Hi There,

    Thanks for that ??

Viewing 4 replies - 1 through 4 (of 4 total)
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