• Resolved whybuysell

    (@whybuysell)


    Hi Sir, I am facing compatibility issues with WooCommerce Subscriptions Plugins with after updating PDF Plugin to latest version. Website get crashed when both are activated together.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    I’m sorry to hear that. We are not aware of any incompatibilities with WooCommerce Subscriptions. Do you see any errors in your PHP error log or under WooCommerce > Status > Logs > fatal-errors-xxxx (top right) with todays date that are related to the PDF invoices & Packing Slips plugin?

    Thread Starter whybuysell

    (@whybuysell)

    Here’s what I found : https://whybuysell-in.s3.ap-south-1.amazonaws.com/wp-content/uploads/2020/09/07140619/Untitled.png

    I request you to work on the issue asap. As I need the plugin. Currently I have to remove this plugin because WooCommerce Subscriptions is currently more important for my site.

    Thank You

    Plugin Contributor Ewout

    (@pomegranate)

    This seems to be related to this topic:
    Namespace declaration statement has to be the very first statement

    It seems that the plugin files on your site got corrupted for some reason. Nothing has changed in the file that this error is referring to, and in the original file, the namespace declaration is the very first statement as stated so this should be correct.
    Can you delete the plugin and reinstall it to see if that resolves the issue?

    I also recommend reaching out to your host to ask if they have done something that may have affected this PHP file, this is not something that happens out of the blue.

    Thread Starter whybuysell

    (@whybuysell)

    I re-installed and it helped.
    Sorry for disturbing.

    Thank You for creating such a wonderful Plugin ??

    Plugin Contributor Ewout

    (@pomegranate)

    Glad to hear that resolved the issue!

    I strongly recommend installing a plugin like WordFence and scanning your site. If reinstalling the plugin fixed the error there’s a possibility that your site got infected and backdoors are being created inside other plugins.

    Thread Starter whybuysell

    (@whybuysell)

    Thank you for suggestion. I’ll scan my website asap.

Viewing 6 replies - 1 through 6 (of 6 total)
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