• Resolved cacti1971

    (@cacti1971)


    score dropped when you added the setting feature to your plugin. I have tried your text mode to bring the score up but didnt work. What do I do?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi @cacti1971 ,
    Thank you for contacting us.

    The main issue detected by Google PageSpeed is initial server response time. You can check in the following link.

    Please, integrate Cloudflare CDN to solve the issue. Here is how.

    Regards, Mane

    Thread Starter cacti1971

    (@cacti1971)

    hello

    yes I have connect the cloudflare CDN and have checked that ip addess is correct and paste A records and txt records to the account. I have check with my host and they stated it is connected and on my account has the right ip address DNS records. What do I do now?

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @cacti1971 ,
    Thank you for your trust.

    Please, add the same A records for the www version of the website.

    After, please, make sure to delete the A record with the main IP for both the main domain and the domain with www.

    Meanwhile as you are using the Pro version of the plugin, please, kindly log into your 10Web Dashboard and look for the chat widget located in the bottom-right corner. Click on it to initiate a conversation with one of our support agents in real-time. Our chat service is available 24/7.

    Thank you for choosing our services.
    Regards, Mane

Viewing 3 replies - 1 through 3 (of 3 total)
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