Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Shalom Taiwo

    (@shalomt)

    Hi @astreasnexus,

    I’m sorry to hear the plugin distorts the page structure.

    Could you please create a staging site, then do the following?

    If the issue continues after this, could you please paste your Site Health Info to pastebin.com? This can be found by going to Tools > Site Health > Info and clicking “Copy site info to clipboard”.

    Please let me know how it goes.

    Thread Starter astreasnexus

    (@astreasnexus)

    Hey there and thanks for getting back to me. It looks like the issue is that it’s not compatible with my theme. I did the troubleshooting tests and the moment I enabled my current site’s theme, it gave me the issue with how it’s viewed.

    The theme that I’m using is Creatify and is using WordPress’ Block Builder which I suspect may be the real issue since it worked fine when using one of WordPress’ default themes.

    Plugin Author Shalom Taiwo

    (@shalomt)

    Hi @astreasnexus

    Apologies for the late response.

    I have checked this theme, and its structure is definitely quite different compared to other themes. While I cannot promise a fix as it’ll take a while to understand how the theme works, I am going to look into it more.

Viewing 3 replies - 1 through 3 (of 3 total)
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