Plugin causing redirect login loop

  • Resolved jlott33

    (@jlott33)


    4 years, 3 months ago

    Hello, I tried logging in this am to my dashboard. There was a redirect loop and no error message. I was not able to login successfully until WP GDPR Cookie Notice plugin was disabled. Can you check for issues, please?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Felix Arntz

    (@flixos90)

    Hi @jlott33,

    thanks for flagging this problem. I’ve noticed this on my end too occasionally. I haven’t been able to resolve the issue yet, but what you should be able to do for now in order to still use this plugin is the following:

    1. Open the Customizer.
    2. Go to Cookie Notice > Integrations.
    3. Uncheck the box that says “Block users from logging in to the backend?”

    This setting is supposed to ask users to accept cookies before allowing login cookies, but there must be some bug with it. I’ll continue to research that, but by disabling the setting you should be able to use the plugin without further problems.

    Thread Starter jlott33

    (@jlott33)

    Thanks for your response. I followed your instructions, and it’s allowing me to log in now. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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