Plugin causing problems

  • Resolved jdqu8c5

    (@jdqu8c5)


    2 years, 5 months ago

    Hi guys,

    I think the Convert Kit plugin is causing problems on my new site. It’s weird because I’ve never had any problems with about a dozen other sites that I’ve set up that also use the plugin.

    Anyway, in the backend of WP, in appearance – widgets, the “update” button was hanging/unresponsive and upon investigation by the host and CDN provider, was found to be disabled. I’m also seeing weird things with caching, with some pages showing recent changes, while other pages don’t, even after clearing cache and/or trying a clean browser. Very weird.

    According to the host (Cloudways), this is the error message being generated:

    [Sat Jun 11 06:27:22.305708 2022] [proxy_fcgi:error] [pid 4246:tid 140176802928384] [client 49.192.213.204:0] AH01071: Got error ‘PHP message: PHP Warning: Invalid argument supplied for foreach() in /home/785646.cloudwaysapps.com/fmqsbyujcg/public_html/wp-content/plugins/convertkit/includes/widgets/class-ck-widget-form.php on line 74’, referer: https://yumfryer.com/wp-admin/profile.php?wp_http_referer=%2Fwp-admin%2Fusers.php

    After deactivating and removing the plugin, I’m still seeing some caching problems, although the “update” button within appearance – widgets seems to be working some of the time now.

    Also from the host:

    “There isn’t something to remove on that line but an issue in the argument fetching by the plugin which you may contact its author for better insights.”

    Please let me know what we can do to resolve this with or without reinstating the Convert Kit plugin.

    Thanks in advance ??

    The page I need help with: [log in to see the link]

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  • Plugin Author Kit

    (@convertkit)

    “There isn’t something to remove on that line but an issue in the argument fetching by the plugin which you may contact its author for better insights.”

    A code change may be applied to resolve this, although the existence of valid API credentials at Settings > ConvertKit, and at least one form on the ConvertKit account, would resolve.

    This would not, however, contribute to the numerous issues you’re reporting regarding general WordPress Page and Widget errors/caching, noting you state issues persist with your WordPress site when the ConvertKit plugin is deactivated and removed.

    I’d advise that you work with your CDN, host, theme and active plugin providers to resolve the root cause of your caching inconsistencies and issues at Appearance > Widgets, in light of the ConvertKit plugin not running on the site in question right now.

    Thanks.

Viewing 1 replies (of 1 total)
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