Plugin causing Elementor popup to fail

  • Hi, the recent update of Download Manager is causing issues with my Elementor popups to stop triggering. Not sure which update, since I have auto-update enabled, but only recently realised this issue. Anyone knows why or how to resolve it?

    Many thanks in advance.

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hello @charliexf

    Hope you are well and doing great.

    Can you please let us know what is your WordPress, PHP and Elementor version?

    Also, please share the related page URL as well.

    Thanks

    Thread Starter charliexf

    (@charliexf)

    Hey Humayon, thanks for the assistance.

    Wordpress 5.8.2
    PHP 7.4.26 (Supports 64bit values)
    Elementor 3.5.3 and Elementor Pro 3.5.2

    My website is cheekiemonsta.com (my site runs a little slowly, so apologies in advance)

    Thanks for taking a look for me!

    We have the same bug with Elementor. + I noiticed that WP Dashboard tabs messing.
    In DOWNLOAD tab appear Categories link!

    Thread Starter charliexf

    (@charliexf)

    Hey olegsm, when did you start to notice this issue, and did you find out any ways to solve it?

    Hello @charliexf

    Please share the page URL where you are facing the issue.

    @olegsm
    Open a separate topic for your issue.

    Thanks.

    Thread Starter charliexf

    (@charliexf)

    Hi Humayon, the issue can be faced directly on my homepage (https://cheekiemonsta.com/). My “Get Started” button on the header is a popup that isn’t responding to any button clicks. Only when Download Manager is disabled, the popup trigger will work normally.

    Hi @charliexf

    Thank you for the elaboration.

    Can you please clear your site cache?

    Also, there can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.

    Regards

    I have the same in Divi with Divi Calendar tooltips not working on hover.

    If you turn off bootstrap css support in the WP Download Manager settings the tooltips work again. We suspect the .tooltip class is being killed by WPDM somewhere possibly.

Viewing 8 replies - 1 through 8 (of 8 total)
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