Plugin Causing 504 Gateway Timeout Error

  • Hey! This plugin seems amazing! =D I just installed it on my client’s website – but after doing some testing (disabling all plugins except this), I realized that it’s causing a 504 Gateway Timeout. Wondering if there’s a fix for this?

    Thanks so much for the help!

    (As a note – I currently have all the plugins enabled except for GDPR since I need the site to be up and running in the meantime)

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Fernando Claussen

    (@fclaussen)

    Do you have a debug log file where we could see in detail what the problem might be?

    Thread Starter hannahrosecreative

    (@hannahrosecreative)

    Yes! Here’s what I’m getting in my debug log (let me know if this is enough of the log – I’m just seeing these lines of code repeated):

    [15-May-2018 21:44:31 UTC] WordPress database error Specified key was too long; max key length is 767 bytes for query CREATE TABLE wpu0_wpb2d_excluded_files (
    file varchar(255) NOT NULL,
    isdir tinyint(1) NOT NULL,
    UNIQUE KEY file (file)
    ) made by do_action(‘admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, wpb2d_init, wpb2d_install, dbDelta
    [15-May-2018 21:44:39 UTC] WordPress database error Specified key was too long; max key length is 767 bytes for query CREATE TABLE wpu0_wpb2d_processed_files (
    file varchar(255) NOT NULL,
    offset int NOT NULL DEFAULT 0,
    uploadid varchar(50),
    UNIQUE KEY file (file)
    ) made by require_once(‘wp-admin/admin.php’), do_action(‘admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, wpb2d_init, wpb2d_install, dbDelta
    [15-May-2018 21:44:39 UTC] WordPress database error Specified key was too long; max key length is 767 bytes for query CREATE TABLE wpu0_wpb2d_processed_dbtables (
    name varchar(255) NOT NULL,
    count int NOT NULL DEFAULT 0,
    UNIQUE KEY name (name)
    ) made by require_once(‘wp-admin/admin.php’), do_action(‘admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, wpb2d_init, wpb2d_install, dbDelta
    [15-May-2018 21:44:39 UTC] WordPress database error Specified key was too long; max key length is 767 bytes for query CREATE TABLE wpu0_wpb2d_excluded_files (
    file varchar(255) NOT NULL,
    isdir tinyint(1) NOT NULL,
    UNIQUE KEY file (file)
    ) made by require_once(‘wp-admin/admin.php’), do_action(‘admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, wpb2d_init, wpb2d_install, dbDelta

    Plugin Author Fernando Claussen

    (@fclaussen)

    Hi @hannahrosecreative

    This is not really related to our plugin. We do not create extra database tables.

Viewing 3 replies - 1 through 3 (of 3 total)
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