Plugin causes fatal error on our website after WordPress update

  • Dear Sir, Madam,

    The last update of WordPress resulted in a issue with the website template of https://www.trendwatch.app. We’re using Bufet theme with the KingComposer add-on. It looks like this add-on causes the issue. After the wordpress update of november 2019 the entire website wasn’t accessible anymore.

    The short time partial solution was to reverse the WordPress update, which made it possible again to login into the WordPress CMS environment / backend of the website.

    At this moment the issue is:
    – not be able to update the homepae
    – error message on the website Notice: Trying to access array offset on value of type null in /data/sites/web/trendwatchapp/www/wp-content/plugins/kingcomposer/includes/kc.front.php on line 565
    – not be able to update WordPress, cause this probably will make the website and WordPress CMS crash again.

    Can you help us looking into this issue and checking whether the KingComposer plugin has something to do with this?

    Thank you in advance.

    Suzanne van den Bergh
    Dimensys

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • sdgicindy

    (@sdgicindy)

    Looks like your issue was resolved. We are experiencing the kc.front.php line 565 notice. How did you correct this?

Viewing 1 replies (of 1 total)
  • The topic ‘Plugin causes fatal error on our website after WordPress update’ is closed to new replies.