Plugin causes Divi theme issues

  • Resolved Sam Lowry

    (@sam-lowry)


    4 years, 3 months ago

    I’ve noticed that while this plugin is activtated, my Divi theme site will not correctly save/update pages. For the moment, I deactivate while editing. Not sure how to help you debug this. Any other Divi users have this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Denra.com

    (@denra)

    Hi @sam-lowry,

    Thank you for giving a feedback on this.

    We have not received any reports for issues or complaints from other Divi users by now. This is the first one.

    Are you 100% sure that when only our plugin and Divi are activated the editing stops working correctly and when our plugin is deactivated Divi starts working as it should, and there is no other reason (other conflicting plugin) for the issue? If this is the case we need to investigate and ask our friends and partners to test in on their side too because they are using Divi (unfotunately we do not have a license for it and do not use it).

    We will surely find a way to solve the issue but it might take some time and testing.

    • This reply was modified 4 years, 3 months ago by Denra.com.
    Thread Starter Sam Lowry

    (@sam-lowry)

    I can’t 100% confirm. I will do further testing.

    Plugin Author Denra.com

    (@denra)

    Hi @sam-lowry,

    Did you have opportunity to test more?

    Please send an e-mail to [email protected] if the issue persists and our plugin seems to be causing it.

    We are closing the thread as resolved for now.

Viewing 3 replies - 1 through 3 (of 3 total)
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