Plugin causes blurry blog images

  • Resolved blumenknopf

    (@blumenknopf)


    4 years, 3 months ago

    Hey!

    Unfortunately the (great) plugin causes blurry featured images in a single blog post. When I deactivate the plugin, everything works fine. When it’s activated, the image is reduced to 400px in the code and then streched wide and so gets blurry.

    Could you please have a look at this? I have no clue how to solve it by myself.

    Thank you and best wishes
    Anja

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Dear @blumenknopf ,

    Thanks for getting in touch and reporting the problem.

    Can you, please, provide us with the screenshots or screen recording to us understand the issue and help you with its solution?

    Will be looking forward to hearing from you soon.

    Thread Starter blumenknopf

    (@blumenknopf)

    Hei, you can see the problem in the link I send you in the first post. All featured images in single blog posts are blurred. Also you can see the issue here: https://www.imagebanana.com/s/1852/E9xK96pr.html

    Dear @blumenknopf ,

    Thanks for getting back to us.
    We checked the website and saw that you use the fusion builder which adds the “srcset” attribute to images.
    It causes the images to be blurry.
    Please, delete that attribute and it will solve the problem.
    We are not allowed to make any changes outside the popup.
    It’s not caused by our plugin.
    So, please, try the mentioned solution and let us know if that helped.

    Thread Starter blumenknopf

    (@blumenknopf)

    Hei, thank you for your quick response! i use the fusion builder on many websites with no blurry images. The error only occurs when the popup builder plugin is active. if it is deactivated, the images are fine. i don’t think that it’s because of the fusion builder. ??

    Dear @blumenknopf ,

    Thanks for the message!
    Can you, please, insert the given code into the content of the popup where you inserting a text?
    Here is the code: <script>jQuery('img').removeAttr('srcset');<script>

    Give it a try and let us know about the results, please.

    Thread Starter blumenknopf

    (@blumenknopf)

    Yippie, that’s the solution! I created a code element and integrated it into the popup, now the images are sharp again. Thank you for your support! ??

    Dear @blumenknopf ,

    You are most welcome!
    Happy to help you.
    Please, open a new support thread if you will have any other issues.

Viewing 7 replies - 1 through 7 (of 7 total)
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