Plugin caused fatal error, website and dashboard inaccessible through browser

  • Resolved plimfec

    (@plimfec)


    5 years ago

    Hi there,

    I was running version 4.1.6 and last night I got a warning message by email from WordPress regarding a ‘fatal error in the plugin Email Subscribers & Newsletters’:

    Error details
    =============
    An error type E_ERROR was caused on line number 347 of the file D:\appdata\IIS\vhosts\xxxx.nl\httpdocs\wp-content\plugins\email-subscribers\includes\admin\class-es-campaigns-table.php. Fatal error: Out of memory (allocated 18874368) (tried to allocate 32768 bytes)

    (message translated into English)

    I tried to visit my website, but the browser gave me all kinds of ‘fatal’ and ‘out of memory’ errors and didn’t show the website’s front. I even couldn’t login into the WordPress dashboard anymore.

    So I searched the internet, saw the author’s message at the top of this forum about the need to update and did so using FTP (went very slow, but eventually did the job). Afterwards the website came back online again.

    Problem solved, I suppose. But I’m still a bit worried why this happened out of the blue. What are the ‘vulnerabilities’ mentioned in the ‘update now’ message from the author? Could they be related to what happened to my website? Should I be worried someone hacked into my website? Do I need to do some additional checks to be sure all is okay now?

    Thanks very much in advance,
    Plimfec

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Malay Ladu

    (@malayladu)

    Hi Plimfec,

    Sorry for the inconvenience you had.

    The error which you got it’s not related to any of the vulnerabilities.

    It’s might be due to lack of server resources.

    Feel free to contact us if you have any further issue

    Thread Starter plimfec

    (@plimfec)

    Hi @malayladu,

    That’s a relief to hear, thanks for your reply!
    Keep up the good work, I appreciate very much.

    Grtz,
    Plimfec

Viewing 2 replies - 1 through 2 (of 2 total)
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