Plugin Buggy

Hi @phylogram

Have you upgraded FileBird to the latest version 2.3?

If yes and still have issues, please install “Health Check & Troubleshooting” and give me your site info, I will help you check it.

Tommy

Hi @ninjateam, hi Tommy,

thank you for your reply. Unfortunately this was an expression of opinion, not a support question. I am sorry, if this seems rude, but I thought if you are going to sell premium / pro plugins, you might want to be informed.

If I use your plugin for a client – and this will mean PRO is unavoidable – I need it to be trustable. I do not have time to check the whole thing for security wholes. Basic SQL-errors give me an headache (this is even just MySQL). This may be neurotic, sorry, but wordpress allows badly written plugins.

To answer your questions:

1. No, this has not been not the currently latest version (2.3). I had installed it before the upgrade. However, this seems like an error, you should find and fix before publication, so I went for a different solution.
2. PHP-error-messages seem to be quite sufficient to understand the cause of the error. I have not reviewed the code however. So I am not going to install the plugin you recommended, because I can read php-error-logs.

I appreciate, that you put the effort into providing the free part of your plugin. However, for providing professional services, I need a certain standard of coding. Debug.log should not be filled with hundreds of error messages for a every-day-task / the main functionality of a plugin.

Thank you for your time and effort. I hope your last update did solve the problems. By the way, sorry for my English – I am not a native.

Philip from @phylogram

• This reply was modified 5 years, 4 months ago by phylogram.
• This reply was modified 5 years, 4 months ago by phylogram.

Side note to phylogram You don’t have to @ the author, you definitely do not need to @ yourself. The spam filter thought you were spamming likely for that reason.

thank you for your reply. Unfortunately this was an expression of opinion, not a support question.

Um. OK? Thank you for writing that?

These are support forums, not a blog or discussion forums. Do you have a problem that you want the volunteers (that includes the author, they’re volunteers too) to help you with?

That’s an honest question.

Thank You for your reply. I checked something like “that’s not a support question”. I hope, that I did not cause any inconvenience.

Dear Philip,

We try to provide the best plugin version each time it is published. Since different site uses different theme and plugins so a conflict may happen. Please update the plugin to the latest version, we hope it does not cause any error on your end. If you get any problem, please explain it and provide error log so we can help you fix it.

Best regards,
Kelly