Plugin brokes translation using polylang

  • Resolved mishaml

    (@mishaml)


    1 year, 1 month ago

    I have a shop on Woocommerce and use Woocommerce Multilingual to show prices based on country language. I’m using Polylang for translation site. I notice that when I turn on the plugin, attributes and variations are not copied from the initial language. This occurs when I press pencil to translate product, no attributes or variations are presented. But when I turn off the plugin everything works smoothly. No errors concerning this issue can be found in log file.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support diegootgs

    (@diegootgs)

    Hello @mishaml ,

    Our recommended translation plugin is WPML, as WCML was originally made to add Woocommerce support to WPML. We have never tested it with Polylang.

    Additionally, our scope of support here at www.remarpro.com is very limited (for example, we cannot request access to the website to debug the issue). As the problem appears to be related to the way Polylang copies attributes and variations, I recommend that you contact Polylang support so they can look into the problem.

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello there,

    We noticed that there hasn’t been any activity on this ticket for quite some time. If you still require assistance with this matter or have any further questions, please don’t hesitate to reopen the ticket or start a new one. We’re here to help!

    Thank you for your understanding.

Viewing 2 replies - 1 through 2 (of 2 total)
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