Plugin broken after migration

  • Resolved jaynewayne

    (@jaynewayne)


    7 years ago

    We installed and used this plugin while the site was in development on a stating site: www.morrocreek2.jaynewayne.com. It worked fine. We just migrated the site and added SSL settings in its live location www.morrocreekranch.com. The plugin was requiring the gift message after migration. I tried deleting and reinstalling the plugin, but it now is not allowing me to create a new field. The button is no longer there.
    I think it will need a support tech to login to the dashboard and review. Please advise how to proceed.

    [ Redacted, support is not offered via email, Skype, instant messenger, etc. ]

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support przemyslawrosa

    (@przemyslawrosa)

    Hi @jaynewayne,

    I have three requests to help us verify the problem:

    1. Could you please, enable debug.log and try to create a new field using the plugin. Are there any messages in the debug.log file?
    2. Can you check if messages appear in the browser console while trying to create a field?
    3. Can you paste a screenshot of the console and messages from debug.log here?

    BR,
    Przemyslaw

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 2 replies - 1 through 2 (of 2 total)
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