Plugin broke site

  • Resolved roombox

    (@mpocock)


    8 months, 1 week ago

    Installed plugin and tried to create a copy – it got stuck on 41%, when i tried to cancel the job it wouldn’t cancel and was essentially frozen. Closed my browser and now cannot even log into my admin “502 bad gateway” error.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rene Hermenau

    (@renehermi)

    @mpocock I guess you don’t have anough free disk space to clone your entire website and now there is not enough free disk space anylonger.

    As a quick fix: Login via FTP to your host and delete the folder that has been created by wp staging inside the root path. The folder will have the name of your staging site.

    Please contact us here and we will help you further with it.

    Best regards,
    René

    Thread Starter roombox

    (@mpocock)

    @renehermi I am still unable to login – I am non technical and cannot access the FTP myself. I need someone to help with this immediately! I operate a 24/7 delivery business and we have orders we need to deliver immediately – and i cannot access my admin panel, and all of the products (30k) are no longer showing on my site. I need immediate support on this!!

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    If you need help with basics like this, we recommend hiring someone from jobs.wordpress.net.

Viewing 3 replies - 1 through 3 (of 3 total)
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