Plugin breaks WP.com nav header bar

  • hello,

    after consulting with wordpress.com support, it appears this plug in is now causing my wordpress.com nav bar to not show. when the plug in is disabled, the bar returns. this is a new issue, in the last week or so. no header settings have been changed.

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  • Plugin Author Andrea Ferro

    (@unicorn03)

    Hi @cebollo29 , thank you for your topic and for downloading the plugin. I am Andrea and I will help you with your request.

    We understand that after consulting with WordPress.com support, you have discovered that our plugin is causing the WordPress.com nav bar to not show when it is enabled. We would like to investigate this matter further to identify the root cause and provide a resolution.

    To assist us in troubleshooting the issue, could you please provide us with more details about your WordPress setup? Specifically, we would appreciate the following information:

    1. The version of WordPress you are using.
    2. The version of our plugin you have installed.
    3. Any other plugins or themes that you have activated.

    Additionally, if there were any recent updates or changes made to your WordPress installation, it would be helpful to know.

    Once we have these details, we will be able to investigate the issue more effectively and work towards a solution. We value your feedback and are committed to resolving this problem as quickly as possible.

Viewing 1 replies (of 1 total)
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