Plugin breaks website

  • Resolved handmadehome

    (@handmadehome)


    1 year, 9 months ago

    Hi,

    I installed your plugin to test it. But now when I deactivate it breaks my website:( Every time I deactivate your plugin I observe the following issue:

    Thumbnail settings disappears from customization woocommerce panel when I deactivate plugin:

    https://ibb.co/rpVZkhK

    They looked like this before I uploaded the plugin and when it’s active:?https://ibb.co/b74N1sn

    ?So I loose my thumbnails, my huge product thumbnails on archive pages got smaller due this bug.

    This is how they should look like: https://ibb.co/2SJrTrb

    And how they changed: https://ibb.co/TWFRCs6

    I deactivated all plugins but woocommere and yours to check. I ever deleted all custom css. So I can see when issue appears. Can you please help me. Than you!

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  • Plugin Support fizanzvai

    (@fizanzvai)

    @handmadehome

    Thanks for reaching out to us.

    We have no code base to delete or remove anything. Our plugin just adds a field to insert extra variation images for each variation.

    While you have deactivated our plugin, it means the plugin code will not apply to your site.

    You can create a new staging site by enabling WooCommerce and the Additional Variation Images Gallery plugin with a basic theme(like- Twenty Twenty) for a test.

    Thanks

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