Plugin breaks page

  • Hello, I have the following problem in WC. Namely, the webshop sells fabrics and other stuff by piece or by length, i.e. quantities less than a meter. So far I have used the Quantities and Units for WooCommerce plugin to be able to put decimal numbers and put min/max quantity and step value (eg 0.5m). But the plugin is no longer updated nor has support, and since the last few updates of WC, the plugin does not work properly. Now products that are in stock with less than 1 m are displayed as OUT OF STOCK, even though the min quantity is 0.5 m, and the stock is, for example, 0.9 m. I have installed your Min Max Default Quantity for WC plugin, but unfortunately it’s not working on my page somehow. It shows decimal numbers as this is general setting but when I enable min quantity setting it breaks my page…shows 404 error. Also with general settings enabled still showing all products with stock less than 1 m as out of stock which is not true…this got to be some problem with WC. Any recommendations or solutions?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Omar AlDabbas

    (@omardabbas)

    Hello @zocker23

    Sorry to hear the trouble here, as far as I can see, this is related to a recent WC update, which seems we might have missed (where it conflicts with our plugin).

    In order for us to help further, we need to reproduce the issue, if you can send screenshots of all related settings (in plugin tabs, product backend, and frontend), or even better do a screen recording showing how it happens, we will be happy to assist further.

    Omar

    Thread Starter zocker23

    (@zocker23)

    Here is link to youtube video of screenshot. In inventory, products with 0.1 m and 0.35 m in stock are shown as OUT OF STOCK. Also when I save settings under MIN QUANTITY it shows “critical error on your web page. Go to admin email to see instructions”

    • This reply was modified 1 year, 2 months ago by zocker23.
    Plugin Contributor Kousik Mukherjee

    (@kousikmukherjeeli)

    Hello @zocker23,

    First of all, please make sure you are using the latest version of the plugin.

    For your first issue, I recommend you go to the specific product edit page, click the “Update” button, and check what happens. Hopefully, this will resolve your “out of stock” issue.

    Regarding the second issue (an error when saving the minimum setting), if you enable WP_DEBUG in the wp-config.php file and then attempt to save that setting again, it will display a clear error message. Please share that error message with us. This will help us identify the issue and find a solution to fix it.

    Best regards,
    Kousik Mukherjee

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Plugin breaks page’ is closed to new replies.