Plugin breaks my site

Hello @basilj,

Unfortunately, the information provided in this topic of the issue you are facing are not enough and we don’t know what happens in the end.

Please provide these info so we can understand the issue better and help you resolve it:

1. Detailed explanation of the issue you face; what caused it and what did you want to happen. You can attach screenshots or a short video of the issue.

2. Explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website.

You can use an online service to upload your screenshots/files:

1. https://wetransfer.com/
2. https://www.dropbox.com/
3. https://postimages.org/
4. https://imgur.com/
5. https://imgbb.com/
6. And etc…

Or send them to us via this email: [email protected]

before sending these, make sure that:
Everything on your website is on the latest version (WP, theme, plugins).

Make sure the issue is from our plugin. To do this, deactivate all other plugins then activate them one by one and check for this issue. continue doing this until you find what product is causing a conflict with MEC. Then provide the details as explained above.

Best Regards

Mine does the same thing – it’s not playing nice with Elementor and the only way I can keep my site working is to disable MECL. Site takes forever to load (2 min+) and throws a 500 error – “currently unable to handle this request” – Deactivating MECL fixes the problem. Am running Version 6.5.3

Hello @rockytt,

I fully examined the issue you have raised on this topic and could not see it on my end.

We need more info of your website and server.
Please go to wp-dashboard > tools > site health and in the Info Tab click on “Copy site info to clipboard” to save all the required info to the clipboard: https://i.postimg.cc/TPrGsHXY/image.png then go to this link https://pastebin.com/ and paste the info here.

Finally, get an info link and send that to us here. With that, we will be able to help you more.

Best Regards