Plugin breaking WooCommerce Analytics

  • Resolved charlespage

    (@charlespage)


    1 year, 1 month ago

    Hi there.

    We are having a problem on multiple sites where this plugin is installed – the WooCommerce analytics does not function with a console error unable to load a part of the CSS.
    On one site, we had a conflict with other plugins too (Smart Manager and Custom Product Fields) and disabling this plugin fixed all issues.

    Please check your plugin as it has not been updated for some time.
    I see on your website the Pro version has also not been updated although you are active with a blog post this month.

    Thanks so much

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SaffireTech

    (@saffiretech)

    @charlespage Firstly apologies for a late reply. We understand your concern. Can you share screenshots of the errors you noticed in the console?
    Also, can you go to WooCommerce > Status and click on “Get System Report” and then copy and paste that report here? This will help us get to the bottom of the conflicts and resolve it.

    @charlespage?Thanks for reaching out to us. The issue has been resolved, kindly update the plugin to the latest version.
    If you have any further questions or concerns, please don’t hesitate to reach out.

    Plugin Author SaffireTech

    (@saffiretech)

    @charlespage?Thanks for reaching out to us. The issue has been resolved, kindly update the plugin to the latest version.
    If you have any further questions or concerns, please don’t hesitate to reach out.

Viewing 3 replies - 1 through 3 (of 3 total)
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