Plugin backup problem on Plesk

  • Hi @anowerhossain16,

    On my website I am having problems with the backup part carried out by Plesk regarding the plugin data, which does not end successfully due to an alleged lack of permissions.

    Below are the errors reported in the Plesk backup log:

    Warning: Subscription “mywebsite”
    Not all the data from mywebsitewas backed up successfully: httpdocs/wp-content/plugins/happy-elementor-addons: Cannot open: Permission denied httpdocs/wp-content/plugins/happy-elementor-addons/LICENSE.txt: Cannot stat: Permission denied httpdocs/wp-content/plugins/happy-elementor-addons/assets: Cannot stat: Permission denied httpdocs/wp-content/plugins/happy-elementor-addons/assets/admin: Cannot stat: Permission denied httpdocs/wp-content/plugins/happy-elementor-addons/assets/admin/css: Cannot stat: Permission denied httpdocs/wp-content/plugins/happy-elementor-addons/assets/admin/css/admin.css: Cannot stat: Permission denied httpdocs/wp-content/plugins/happy-elementor-addons/assets/admin/css/admin.min.css: Cannot stat: Permission denied httpdocs/wp-content/plugins/happy-elementor-addons/assets/admin/css/dashboard.css: Cannot stat: Permission denied httpdocs/wp-content/plugins/happy-elementor-addons/assets/admin/css/dashboard.min.css: Cannot stat: Permission denied httpdocs/wp-content/plugins/happy-elementor-addons/assets/admin/css/editor-dark.css: Cannot stat: Permis… (truncated)

    I’ve this system configuration:

    WP 6.4.2 | PHP 8.1.27

    Thanks in advance,

    Best regards.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Alessandro Oliva

    (@aleoliva)

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    Plugin Support Md. Anower Hossain

    (@anowerhossain16)

    Hi @aleoliva,

    It seems that you’re facing permission errors during Plesk backup for the “happy-elementor-addons” plugin.

    Please contact your backup/hosting provider to take a look. On the other hand, to set your permission manually please follow the below guidance:

    1. Correct Permissions: Run these commands to set proper permissions:bashCopy codefind /path/to/httpdocs/wp-content/plugins/happy-elementor-addons -type d -exec chmod 755 {} \; find /path/to/httpdocs/wp-content/plugins/happy-elementor-addons -type f -exec chmod 644 {} \;
    2. Ownership: Set correct ownership for the plugin files:bashCopy codechown -R webserver-user:webserver-group /path/to/httpdocs/wp-content/plugins/happy-elementor-addons
    3. SELinux/AppArmor: If used, check logs for denials and adjust policies.
    4. Plesk User Permissions: Confirm the Plesk backup user has adequate permissions.

    I hope this information helps.

Viewing 2 replies - 1 through 2 (of 2 total)
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