Plugin autoptimize bugging site

  • Resolved Marcleiton

    (@marcleiton)


    5 years, 9 months ago

    Hi, I’m using the plugin autoptimize and the same is bugging my store, I removed it from the plugins but it left all my screen blank, besides it is bugging the product images, I already tested all plugin and the error is in him.

    Has anyone had this problem yet?

    Without the plugin it looks like this https://imgur.com/a/eREu1Xq

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    So if Autoptimize is disabled (removed), you have a white screen? Have you tried purging (page) caches?

    And if Autopitmize is enabled you don’t have a white screen? What do you have in that case, what is broken? And does it get better when disabling JS or CSS optimization?

    frank

    Thread Starter Marcleiton

    (@marcleiton)

    Yes, when it is activated it is normal, but after turning off or deselecting the options, it is white, I have cleared the cache and to no avail.

    I’m trying to remove the plugin because it is bugging the images of the store, already tried everything and does not solve, the same leaves some images blank, after scrolling the screen down the images reappear.

    Could you help me solve the bug of this plugin as it is damaging the site.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, so when you have that white screen and you do view source of that page; do you see HTML or is the HTML source empty as well?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, so;

    * the page is visible for me albeit with a white semi-tranparent layer above it which originates from your site’s preloader which seems not to function correctly which is probably due to …
    * I see several JS-errors, probably caused by Async Javascript, disable that for now?

    Thread Starter Marcleiton

    (@marcleiton)

    thanks you

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    you’re welcome Marc, feel free to leave a review of the plugin and support here! ??

Viewing 6 replies - 1 through 6 (of 6 total)
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